Information Technology Leader with Successful Outcomes & Hands On Mentality

SUMMARY 

Client focused strategist that begins with understanding the client needs and expected outcomes and then leads stakeholders, cross-functional experts & 3rd parties to meet Project goals. Confident with proven expertise in leading professionals focused on teamwork, measured goals, and coordinated actions. Critical thinker grounded in continuous education of self & team

EXPERIENCE

Cooperative Computing, Plano TX (Hybrid)
Enterprise Program Manager - FEB 2022 - PRESENT

Responsible for the Digital Transformation of clients by ensuring cross-functional business objectives & operations are functioning at optimal efficiency. Maintain stakeholder management & resource allocation across multiple projects to ensure on-time & on-budget outcomes

• Reduced cost of software development by 25% by leading and participating in Solutioning and Scoping sessions to ensure clear achievable outcomes
• Controlled engineering costs and boosted overall profits by managing on-shore & off-shore resources, development expenses and influencing key decisions on tool and technology purchases
• Established meaningful metrics with Development, Marketing & Operations teams in order to ensure delivery timelines, cost and milestone completions were met and reported to executive stakeholders. Challenges were communicated fast and factual to ensure decisions could be made based on measurable data

Neptune Technical Consulting, Arlington TX (Remote)
CIO / Enterprise Program Manager - JAN 2020 - FEB 2022

Split time between acting as Company CIO and actively consulting with clients as either a Fractional CIO/CTO, Program Director, Product Owner, Product Manager, or Solutions Architect

• As Program Manager worked with clients, vendors and client customers to ensure application development and delivery, operational IT project implementations and successful revenue supporting project completion
• Planned, Researched & Implemented Customer Relationship Management (CRM), Human Resources Information System, Accounting Solutions, Websites, Intranet, Email & other technical solutions
• Created strategic staffing plan for clients, writing job descriptions, interviewed, hired and trained FTE for clients
• As Virtual CIO was responsible for capacity planning, IT Service Management, complex projects, Change Control, Security Architecture Risk Mitigation, Disaster Recovery & Business Continuity
• As Product Owner & Solutions Architect design and direct off-shore and on-premise development teams to create new software solutions within the Healthcare industry in both business needs and technical solutions
• Responsible for the seamless integration of systems enhancements while implementing process improvements to align with business objectives 

Tusk Enterprises, Arlington TX
CIO - JAN 2014 - DEC 2019

Responsible for the direction and implementation of all enterprise technology needs, analyzing and dissemination of analytical data & satisfactorily maintained daily support and operations of the staff

• Increased reliability & reduced overhead by leading conversion of server-based applications to SAAS solutions, includes CRM & ATS System
• Planned and led remote resources to develop, integrate and automate common operations and actions that reduced overall cost of technical operations enough to eliminate need for Full Time Technical Resources
• Increased reliability & reduced overhead by converting server-based applications to cloud SAAS providers, includes CRM & ATS System
• Planned, implemented, and coordinated multi-department scheduling of personnel to create interactive internal training intranet application
• Performed troubleshooting of systems, network and was responsible for maintenance of all computer systems & network 

Worksoft, Addison TX
IT Director - NOV 2010 - OCT 2013

DFW TechPros, Arlington TX
Technology Operations Director - NOV 2008 - NOV 2010

Credit Solutions of America, Addison TX
IT Director - OCT 2006 - NOV 2008

Trammell Crow Residential, Dallas TX
Director of IS Services - APR 2002 - OCT 2006

DataReturn Corp, Arlington TX
Enterprise Systems Manager - MAR 1999 - MAR 2002

Southland Corp (7-11), Dallas TX
Outlying Site Administrator - SEP 1998 - MAR 1999

Kaizen Solutions / SPYDEE Internet, Pensacola FL
IT Director / Webmaster - JUN 1996 - JUN 1998

US Navy, San Diego CA
Intelligence Specialist - AUG 1992 - JUN 1996
Security Clearance: Top Secret SCI

SKILLS

Professional Experience: Strategic & Tactical Leadership, Initiative, Business Process Analysis, Enterprise Growth Enablement, Strategic Information Technology Planning, Planning & Forecasting, System Design, Technical Innovation, Enterprise Program Management, Project Management, Standards Development, Change Management, IT Architecture, Disaster Recovery & Business Continuity Planning, Budget Control Setting & Management, IT Consulting, Enterprise Team Management 

Application & Software Development Expertise: Agile Development Methods, Software Development Life Cycle, Data Migration Methods, Coding Languages (HTML, PHP, ASP, CSS, SQL), LAMP, WAMP, Linux, Python 

Cloud Technologies: Azure, Entra, MS365, AWS, Google G-Suite, DNS, FTP, SFTP, Joomla, WordPress, Network Security, Powershell, Access Controls

Database Technologies: SQL, PostGres, MySQL, Mongo, Snowflake, NoSql

Technical Solutions: Current in all Microsoft Operating Systems & Windows Server, CentOS, Linux, Unix, Entra, MS Active Directory, Software & Hardware Firewalls, Salesforce.com, SalesLogic, NetSuite, Corel Suite, Adobe Pro, Siebel, Backup Exec, Avaya, Nextiva, Cisco VoIP, Cisco Meraki, Watchguard, Sonicwall

EDUCATION

University of Texas, Arlington TX
AUG 2010 - DEC 2023
Focused on Technology related classes as needed

San Diego State University, San Diego CA
AUG 1994 - DEC 1996
Began specialized training with University scholars, technology early adopters and intelligence community in order to create internet for Intel Community